Each time I use their expertise, I learn from them. I also get a reminder lesson on what it feels like to be the client. How hard it is to listen to their advice without taking things personally! How hard it is to embrace their suggestions without making excuses! Right now I am using Tami Puckett to help me stage my home. What patience she has! How difficult I can be! Tami remarks that she feels the painting and surround in my tiny breakfast room needs to be removed and the w

Man up! Own up! As soon as you see the mistake or realize there has been a misunderstanding, get it straightened out. Correct it if you can, pay for it if you can’t, apologize, tell your story without making excuses. Then move on. I have broken the frame on a mirror, misfiled a set of papers, misspelled a label (OK, more than once there), put an item where a client couldn’t find it. As soon as the mistake was noticed either by me (the mirror was obvious) or the client (where